IMMIGRATION ADVICE LINE

Advice is available for refugees and asylum seekers.
This advice is given by OISC Qualified Advisers over the phone on our Immigration Advice Line.

Immigration Advice Line

Available Monday, Wednesday and Friday
10:30am – 1:30pm

(Not available during Bank Holidays)

0207 440 2669

Our specialist advisers may be able to assist with the following:

Asylum

  • Assist destitute asylum seekers to apply for asylum support.
  • Assist with Family Reunion for those granted Refugee Status or Humanitarian Protection.
  • Give guidance on how to apply for a Travel Document and Integration Loan.
  • Advice on welfare benefits and housing after a successful outcome [only on Wednesdays or volunteers may be able to help on drop-in days]
  • Representation in refugee settlement applications.

Immigration

  • Representation for private and family life applications under the Human Rights Act
  • Representation of refused human rights applications to the First-tier Tribunal.
  • Registration for British citizenship for children of documented/undocumented migrants under the 10 year rule [also the fee waiver, if eligible]
  • Advice and guidance only for the renewal of limited leave to remain applications including fee waivers.
  • Requests for removal of No Recourse to Public Funds condition if eligible
  • Discretionary Leave extensions/settlement

WE CANNOT OFFER LEGAL REPRESENTATION OF ASYLUM CASES

Unfortunately, our advisers CANNOT help with the following:

  • Legal representation of asylum cases
  • British naturalisation applications for adults
  • Visa applications to visit other countries
  • EU citizens

Housing Advice

Available Wednesday only
10:30am – 1:30pm

0207 440 2669

Depending on immigration status*, our housing and welfare adviser may be able to assist with:

  • homelessness applications to local councils (priority need only)
  • referrals to hostels, shelters and/or housing associations
  • asylum support applications
  • assessing support options for those with no recourse to public funds (those with limited leave or are undocumented with children and/or have a serious health condition)
  • general support where directly linked to the lack of immigration status
  • signposting where relevant

* those with refugee status or humanitarian protection, limited leave based on family or private life, discretionary leave, asylum seekers and undocumented migrants or those with precarious immigration status may be eligible for assistance

WE ARE SORRY BUT OUR ADVICE LINE CAN BE VERY BUSY, IF YOU DO NOT RECEIVE AN ANSWER IMMEDIATELY, PLEASE DO KEEP TRYING.