OUR WORK

Supporting asylum seekers, refugees and human rights applicants in London since 1996.

What we do

 

The Notre Dame Refugee Centre assists refugees, asylum seekers, undocumented migrants and other human rights applicants who are in the UK either seeking protection or with precarious immigration status. If you would like to access our services, please email us to know what the process is.

 

Immigration Advice Line (only on the phone)

  • Go to the Advice Line section for more information.

Drop-in 

  • Mondays and Thursdays from 11am to 3pm.

  • Socialising and Café (numbers are limited to 20 people at a time)

  • Register to our services

  • Free clothes and toiletries available

Befriending scheme

  • This project started as a response to COVID-19 and our centre's closure. The scheme helps those who are struggling with being alone and feel isolated. Once the volunteer is matched with a client, they will not be able to offer any legal advice or assistance, but they will be someone to chat (over the phone or zoom once to twice a week) to about things that are going on and how they are feeling.

Creative activities (Mondays and Thursdays)

  • The Art Group plays an important role in supporting the mental health of our clients as it allows them to express feelings through creative work and build their self-esteem and confidence.

Counselling

  • Our counselling service gives an opportunity to explore emotional difficulties in a safe, sensitive and confidential environment. 

  • For any adult and young adult asylum seeker or refugee who finds him/herself in a difficult emotional or psychological or suffers from symptoms such as: depression, anxiety, insomnia, nightmares, trauma, flashbacks, despair, isolation, loss, couple and other relationship issues, as well as any emotional difficulties relating to life in exile and being separated from your country or origin and your family, difficulties in settling down in a different culture as well as stress caused by the Home Office decision process.

  • Our counsellor can help resolve our clients' difficulties and recognise their own strengths and abilities, give them back faith in themselves and hope for the future.

ESOL Classes

  • We have three ESOL levels, all run by qualified ESOL tutors. All sessions are currently done remotely (via Zoom).

  • We also run two ESOL classes once a week at the hotel where newly arrived Afghans have been placed.

General admin support (Thursday mornings)

  • Help with booking appointments, translating letters to French, bill explanations.

IT Advice (Mondays)

  • This service helps clients with IT and computer navigation as well as using emails, the internet and social media.

Job Advice (Wednesday afternoons)

  • This service helps clients giving them the tools and confidence to apply to jobs and/or volunteer positions. For instance, it helps with CV and cover letter writing and interview methods.

For more information, to register, or to refer someone, please contact us or come to our drop-in.