ADVICE LINE

Free immigration advice available in French or English. 

Advice is available for refugees, asylum seekers and human rights-based migration applications. Advice is given by an OISC Level 3 Qualified Adviser. Unfortunately we do not offer advice on points-based system applications, work or visit visas.

0207 440 2669

Immigration Advice

Available Mondays 10:30 - 12:30 & Fridays 10:30 - 13:30

We are open to all refugees, asylum seekers and undocumented migrants who are in the UK seeking protection or who need other immigration advice. Please note that we do not offer assistance to EU citizens.

Our immigration advisers can:​

  • Prepare and submit Human Rights Applications

  • Assist with refugee Family Reunion

  • Assist with further leave applications

  • Represent at Immigration Tribunals

  • Advise on making an asylum claim/refer to asylum solicitors

  • Request EEA residence documents for non EEA family members

  • Support with Naturalisation and Registration for British Citizenship

We will take cases according to merit and capacity of the individual caseworker. Where the advice team is at full capacity, or there is no merit, we will give telephone advice only.

Housing and Welfare Benefit Advice

Available Wednesdays 10:30 - 1:30 
 

​​Our housing and benefits advisers can:

  • Support with Universal Credit

  • Make referrals to local housing options

  • Support with minor debt and managing money

  • Administrative problems

  • Support with translations

  • Form filling

 

​Telephone advice line on Wednesdays (10.30 -1.30): 020 7440 2669