GET SUPPORT

Our centre offers a range types of support. Find below in what ways we can help you.

Immigration Advice

We are open to all refugees, asylum seekers and undocumented migrants who are in the UK seeking protection or who need other immigration advice. Please note that we do not offer assistance to EU citizens.

Our immigration advisers can:​

  • Prepare and submit Human Rights Applications

  • Assist with refugee Family Reunion

  • Assist with further leave applications

  • Represent at Immigration Tribunals

  • Advise on making an asylum claim/refer to asylum solicitors

  • Request EEA residence documents for non EEA family members

  • Support with Naturalisation and Registration for British Citizenship

We will take cases according to merit and capacity of the individual caseworker. Where the advice team is at full capacity, or there is no merit, we will give telephone advice only.

 

​Telephone advice line on Mondays (10.30 -12.30) and Fridays (10.30 -1.30): 020 7440 2669 

(Advice for immigration, asylum seekers and migrants, we do not offer advice on PBS or visit visas)

Housing and Welfare Benefit Advice

Our drop-in service is on Mondays and Thursdays. Doors open at 08:30am. Advisers see guests on a strictly first come first served basis.

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Our housing and benefits advisers can:

  • Support with Universal Credit

  • Make referrals to local housing options

  • Support with minor debt and managing money

  • Administrative problems

  • Support with translations

  • Form filling

We will take cases according to merit and capacity of the individual caseworker. Where the advice team is at full capacity, or there is no merit, we will give telephone advice only.

 

​Telephone advice line on Wednesdays (10.30 -1.30): 020 7440 2669

Counselling

The counselling service is available on Mondays and Thursdays, between 10:30am and 5:30pm. Sessions may be by telephone or face to face, depending on capacity and the client's proximity to the centre. Appointments can be requested, subject to availability, by contacting the counsellor, Barbara by email or by SMS/text message:

email: barbaragehrels@notredamerc.org.uk

mobile: 07756 094694

Classes and activities

ENGLISH

We run the following classes. Prior registration at the Centre and a language assessment is required for each one. All the classes are free.

 

  • ESOL (Beginner) on Mondays from 11am to 1pm on a termly basis. This is for those who are already literate in the Roman alphabet.

  • ESOL (Literacy) on Mondays from 11am to 12 midday. This is for those who are not already literate in the Roman alphabet.

  • Intermediate English on Thursdays from 11am-1pm on a termly basis. This is open to all intermediate level English speakers who are interested in preparing for work and not just those who are already entitled to work.

  • ESOL Beginners Conversations Class on Thursdays from 11am-1pm. This is to improve basic spoken English.

English language assessment is also available on an individual basis followed by signposting or referral to an appropriate external class. We work in partnership with the Jesus Centre, Mary Ward Centre and others.

 
CREATIVE ACTIVITIES
  • The Art Therapy Groups is currently on summer recess, but will resume in early October 2021. It meets between 1:30 and 3:00pm on Mondays, at NDRC, on the 2nd Floor. with the option to join the sessions on Zoom. Numbers may be limited due to social distancing requirements. If you are interested in joining the Art Therapy Group, please contact Ines on 0207 440 2668 or during term time, email the group facilitator at:  arttherapy@notredamerc.org.uk

DROP IN CAFE*
  • We offer an all day service, including a warm midday meal twice-weekly at our Drop-In Café. Much of the food is donated by local businesses such as Pret a Manger, Gail’s and Paul’s Bakeries, Tua Pasta and Nando’s.

  • We offer good quality used clothing and toiletries.

  • We contribute to travel costs to the Centre for those without any means.

 

HEALTH*
  • On Mondays and Thursdays from 1-4 pm, we run a drop-in clinic with a qualified Nurse or health professional. The health team listen and advise, they can also assist with access to services such as GP registration or help to fill in HC1 forms (claim for help with health costs).

  • We also have a Doctors Advice session once a month. If you would like to use this service, please call us during opening hours to find details of the next date.

IT SUPPORT*

Our volunteer team are able to support with learning how to use electronic devices, emails, Microsoft and the internet.

EMPLOYMENT SUPPORT*

Job Club takes place on Thursdays, in which individual employment support is available on a drop-in basis from 1.30 – 3.30pm. The support includes assistance with writing a CV, job searches and filling in job applications.

*Currently closed due to restrictions.

Classes and activities timetable

Monday

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Thursday

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